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Shipping & Returns

Delivery Notifications

You will receive an email at the address you have specified when your order has been despatched

Please Note

Most orders will be shipped same day on confirmation of recieved payment. Smaller items are sent Royal Mail and larger items by courier. Please allow 14 days from order but most will arrive in 2-3 days.

Back Orders

If any item on your order is not in stock, we will back order for you. You will be emailed with the option to wait for delivery or cancel your order if you would prefer.


Please inform us on reciept of goods if any item you have ordered is faulty or damaged, please supply as much information as possible, eg order number to help us replacing or refunding

Cottingley Fairy Store is totally committed to protecting the privacy of our site visitors and customers.Cottingley Fairy Store team will not disclose information about our customers to third parties except where it is a necessary part of providing a service to you - e.g. Arranging for a product to be sent to you.

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